Quality and Customer Service

Excerpt from Investors in People assessment November 2013: “Employees feel the business is ‘customer and quality’ focused and the management team and staff take pride in ensuring the delivery of quality services to its customers.” 

E.R. Williams is an approved Dulux Trade Contract Partner and has fulfilled its stringent requirements since the scheme inception, over ten years ago. We are regularly audited to make sure we meet or exceed Dulux quality, service and sustainability criteria.

The Considerate Constructors Scheme also provides confirmation of our ability in these aspects and assesses the level of service and respect we afford our customers on site.  We won two Considerate Constructors Scheme National Company Awards in 2012 and 2014.